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Martin Primeau is an experienced professional specializing in customer experience and service operations in the technology sector. Currently serving as the Head of Customer Experience at Web Hosting Canada since December 2023, Martin previously held various leadership roles at OVHcloud, including Head of Service Operations and Head of Professional Services, responsible for large teams and high-profile clients. Martin has a strong background in managing technical support teams and customer service operations, having also worked as a Professional Poker Player and co-owner of a technology support company, demonstrating a diverse skill set that includes both technical expertise and customer engagement.