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Sanjay Kumar has held various managerial positions in different companies, including Weather Risk Management Services Pvt. Ltd., Piramal Swasthya, Piramal Udgam Data Management Solutions, EMRI, Aegis BPO Services Limited, Teleperformance, and Outreach Integrated Services Pvt. Ltd. Sanjay has experience in handling customer engagement operations, government relations, business performance management, customer experience management, and emergency response center operations. Sanjay has a Master's degree in Sociology and a Bachelor's degree in Biotechnology from the University of Rajasthan.