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Amanda Best has extensive experience in operational leadership and program delivery, currently serving as Chief Operating Officer at NCS - National Citizen Service Trust since November 2018. Previous roles at NCS include Chief Delivery and Experience Officer and various director-level positions focused on network mobilization and contract management. Prior to NCS, Amanda Best worked at Serco for over 15 years, with roles including Partnership Director for the Peterborough-Serco Strategic Partnership and Deputy Contract Director for The NCS Network, contributing to the implementation of the National Citizen Service program and educational services. Amanda Best's early career included operational managerial roles at Serco Metrolink, enhancing innovative light rail solutions in Greater Manchester.