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Mark Downes is a skilled Senior Pension Administrator currently working at WEALTH at Work since April 2017, previously holding the position of Pension Administrator at MyCSP Ltd from May 2014 to March 2017. Mark’s career commenced in the administrative domain with roles at DST UK Ltd., first as an Office/Warehouse Assistant and later as a Pension Administrator, as well as experience as a Call Centre Agent at DMS Ltd, where responsibilities included data entry and customer outreach. Complementing this experience, Mark has worked in customer service positions in the hospitality industry, including as a Waiter at Loch Fyne Restaurants and bar staff at Hull University Union. Mark holds a Bachelor of Laws (LLB) degree from the University of Hull, completed in 2009.