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Giovanna Brac has a diverse background in service operations and customer management, currently serving as Service Operations Manager and Team Supervisor at We Insure since March 2020. Prior to this role, Giovanna managed operations at The Cuban Place from December 2019 to March 2020. A solid foundation in customer service is evident from the tenure as Senior Customer Service Representative at City Facilities Management Ltd from March 2016 to March 2020, and as Account Executive at METROPOLITAN INSURANCE SERVICE CONSULTANTS, INC. from August 2014 to January 2016.