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Devin Krug has over 17 years of experience in the fields of customer support, software engineering, and business analysis. Currently serving as the Manager of WCG IRB Customer Support and previously holding positions such as Tier 3 Help Desk Manager Software Engineering and Business Analyst II at WCG IRB since March 2018. Prior to this role, Devin Krug contributed to the Western Institutional Review Board from July 2006 to March 2018, where responsibilities included Validation Test Specialist & Business Analyst, Client Services & Account Manager, and Operations Coordinator.