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Susan Boyd has extensive experience in communications and managerial roles. Susan currently works as a Team Lead II in Communications & Legislative Relations at WCB-Alberta since November 2021. Prior to this, they served as a Communications Manager at Alberta Motor Association from March 2017 to November 2021. Susan also worked as a Communications Manager at BC Dental Association from July 2008 to November 2016. Earlier in their career, they held positions such as Account Supervisor at Weber Shandwick from February 2006 to June 2008, Senior Account Manager at Nexus Structured Communications Ltd from September 2004 to January 2006, and Communications Manager at g2 marketing Inc from October 1998 to January 2001.

Susan Boyd attended the University of Alberta from 1991 to 1995, earning a Bachelor of Science degree in Biology and Psychology. In 1997 and 1998, they studied at MacEwan University, obtaining a Management Studies Diploma with Distinction.