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Guilherme D. is a seasoned professional in compliance and customer service, currently serving as a Senior Associate in Cayman Compliance Services at Waystone since July 2023, responsible for managing client relationships and onboarding new customers. Previously, Guilherme held the position of Senior AML Analyst at BNY Mellon, focusing on client profile reviews, and served as a CDD/KYC QA Specialist at Sun Life, specializing in quality assurance for KYC/CDD/AML documentation for offshore investments. Early career experiences include roles in technical support and customer service at Infosys and Cognizant, with foundational experience as a Senior Receptionist at Hotel Vila Verde Atibaia. Guilherme holds a Higher Diploma in Business in International Financial Services from the Institute of Technology, Carlow, and is currently pursuing another Higher Diploma in Digital Marketing at South East Technological University, building on an academic background that includes an Associate's degree in Hotel/Motel Administration from Universidade São Francisco.