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Jennifer Jaw is a seasoned professional in CRM operations and sales strategy, currently serving as the CRM Operations Manager at Waystar since April 2024. Prior experience includes a role as Sales Operations Manager at Freight Club, where Jennifer collaborated with executive teams to enhance business initiatives, optimize CRM tools, and develop custom reports. Jennifer has a strong background in digital operations and data analytics from D3 Security, where responsibilities included solution design and marketing technology management. Additional experience spans consultancy, digital marketing, and business analysis across various companies. Educational credentials include an MBA from UBC Sauder School of Business and advanced coursework from institutions including Yale School of Management and Aalto University.