ÂÜÀòÂÒÂ×

Shantanu Das currently serves as GM and Global Head of Customer Service & Post Order Customer Experience at Wayfair, a position held since June 2018, and has advanced through various leadership roles focused on customer experience and merchandising operations. Prior to Wayfair, Shantanu Das was an Associate Partner at McKinsey & Company from February 2012 to May 2018, having previously worked as a Specialist at the same firm from May 2007 to December 2011. Earlier experience includes a managerial role in the Engine Components Supply Chain Division at Maruti Suzuki India Limited from June 2003 to April 2007, where Shantanu Das was responsible for the development of sourcing strategy and procurement operations of engine components. Educational qualifications include a Bachelor of Engineering in Production Engineering from the National Institute of Technology, Tiruchirappalli, obtained between 1999 and 2003.