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Jennifer Shea has over two decades of work experience, starting in 1997 with DaVita Kidney Care. At DaVita, they held various roles as a Project Manager, including a focus on application integration. In 2018, they joined Wawa, Inc. where they have worked as a Senior Project Delivery Professional and currently serves as the Project Delivery Lead.

Jennifer Shea obtained their Bachelor of Science degree in Early Childhood Education and Teaching from West Chester University of Pennsylvania, where they studied from 1989 to 1993. Jennifer also holds additional certifications such as Certified ScrumMaster (CSM) from Scrum Alliance, obtained in 2015, and Project Management Professional (PMP) from Project Management Institute, obtained in August 2011. Jennifer's education also includes studies at PMI, although specific details such as years attended or degrees obtained are not provided.