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Phill Fothergill has a diverse work experience spanning over different industries. Phill is currently working as the Head of SME Customers at Wave Utilities since October 2022. Prior to this, they served as the Operations Manager at Wave Utilities from August 2021 to October 2022. Before joining Wave Utilities, Phill worked at Inspired Pet Nutrition as the Head of Customer Care from November 2020 to August 2021. Phill also has a long association with npower, where they held multiple roles including Operations Manager - Digital from October 2014 to October 2020, Service Manager - Digital (Interim Assignment) from February 2018 to October 2018, Outsourcing Operational Lead (Interim Assignment) from June 2016 to May 2017, Complaints Senior Analyst from November 2013 to October 2014, Team Manager from November 2011 to November 2013, and Advisor from August 2011 to November 2011. Phill also worked at Plan-It Distribution as a Regional Sales Marketing Manager from February 2011 to August 2011. Phill began their career at McDonald's Corporation as a Shift Manager from January 2008 to February 2011. Throughout their career, Phill has gained experience in various managerial and customer service roles.

Phill Fothergill attended Brierton Comprehensive from 1998 to 2003, where they obtained their GCSE in English Literature (British and Commonwealth). From 2003 to 2005, they attended the College of Further Education, where they pursued their A-levels in English Language and Literature/Letters. Lastly, from 2005 to 2007, they attended the University of Sunderland, where they completed their Bachelor of Education (BEd) degree with a focus on PGCE.