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Chee Yew Wong (CY) has extensive experience in sales operations and eCommerce management, currently serving as the Head of Sales Operations & eCommerce (O+O) at Watsons Indonesia since February 2015. Key responsibilities involve overseeing both offline and online sales strategies, ensuring effective implementation of sales processes, and driving revenue growth through market analysis and team support. Prior to this, CY held the position of Head of Sales Operations, where duties included developing sales plans, budgeting, and enhancing sales administration procedures. CY also had significant roles at Watsons Malaysia as a Senior eCommerce Manager cum Project Manager, responsible for establishing eCommerce systems and optimizing online sales strategies, and as a Regional Sales Manager, focusing on regional sales objectives and team development. CY holds a Bachelor's Degree in Business Studies from Northumbria University.