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Frank became Editor (and primary author) of Cheryl Watson’s Tuning Letter when he joined Watson & Walker in March 2014. In addition to his work as Editor, Frank works with Cheryl, Alan, and Mario on customer classes and consulting engagements. He was promoted to President in 2019.

Frank was born in New York and spent his first 14 years back and forth between the US and Ireland. In 1974 he settled in Ireland with his parents (hence his unique ‘Bronx-Dublin’ accent).

His first IT job was as an operator in an insurance company, Irish Life, in Dublin, Ireland. At that time Irish Life was a VM/VSE site, but soon embarked on a migration to MVS. After 5 years in Operations, Frank moved to the System Programming department and became a VM system programmer.

At the end of 1985, Frank moved to IBM Ireland, supporting the software lab as a trainee MVS system programmer. Subsequent years brought a merging of the various system programming groups in IBM Ireland, followed by a move to the fledgling Services group where he had the opportunity to work with most of the MVS customers in Ireland.

In 1998 Frank moved to the IBM Redbooks organization in Poughkeepsie, New York to lead projects to create sysplex Redbooks. Over the years, Frank’s role expanded to include high availability and performance, teaching various classes around the world, consulting with IBM’s most complex and interesting customers, and managing the creation of Redbooks and product manuals for GDPS.

Frank also acted as the ITSO liaison to the zSeries Business Leaders Council (zBLC), worked with the z/OS Development organization to create the prototype for the z/OS Health Checker, and managed the creation of the Customer Configuration Collector tool.

In March 2014, Frank left IBM to join Watson & Walker.