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Jerry Osei has a diverse background in service management and information technology, currently serving as Service Manager at Waterton since August 2022. Prior experience includes an Information Technology Help Desk role at Premier Plus Home Care in Woodbridge, VA, starting January 2017, and a Project Associate position at Amazon Web Services (AWS) from January 2021 to March 2023. Previous roles also encompass HVAC Engineer at AvalonBay Communities and merchandiser at HGAQuest. Jerry Osei holds an Associate's degree in Information Technology from the University of Phoenix, an Associate of Arts and Sciences - AAS in Computer and Information Sciences from Strayer University, and additional education in Information Technology from Northern Virginia Community College.