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Amy Jones is an experienced customer experience manager currently at Watershed Distillery since January 2022, where exceptional guest services and team training are prioritized to enhance sales and customer satisfaction. Previous roles include store manager at LOFT BY ANN TAYLOR, where business strategies were developed to boost sales and operational excellence was achieved. Amy's earlier experience encompasses various positions in retail and jewelry management, including effective sales practices, customer engagement, and marketing manager duties at Peace Love Bling, LLC, where successful advertising campaigns were led. Academic qualifications include a Bachelor's degree in Comparative Ethnic and American Studies from The Ohio State University and an Accredited Jewelry Professional certification from the Gemological Institute of America.