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Carrington Kinsey is an experienced Customer Success Manager with a strong background in managing enterprise and commercial accounts. Currently serving as an Enterprise Customer Success Manager at Watershed since September 2024, Carrington also contributes as a Founding Member and Operations Lead at Success in Black. Previous roles include Implementation Manager and Customer Success Manager at Highlight, and Senior Enterprise Customer Success Manager at MakerSights, where responsibilities included managing a book of business worth $1-2 million in annual revenue and enhancing product adoption. Earlier career positions featured significant contributions at EDITED, Macy's, Altria, and MetLife, demonstrating expertise in account management, training, and revenue generation. Carrington holds a Bachelor of Science degree in Marketing from Florida Agricultural and Mechanical University.