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Muhammad Khan is a seasoned professional with extensive experience in customer service and operations management. Currently serving as Manager Operations & Customer Services at Waterlink Group of Companies since January 2022, Muhammad has a proven track record in enhancing customer satisfaction and loyalty as Customer Service Key Account Manager at Waterlink Pakistan (Pvt.) Limited since April 2012. Prior experience includes a six-year tenure at MOBILINK as Team Coordinator in the Customer Services Division, where Muhammad developed expertise in support center operations and customer care. Additionally, Muhammad worked as a Technical Sales and Marketing Executive at CWG Water Technology Pakistan, handling client relations and providing technical support for installations. Muhammad holds a Bachelor of Commerce degree in Accounts from Karachi University.