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Alex Khagar

Director, Global Technical Support at Waterfall Security Solutions

Alex Khagar has a diverse work experience spanning over several years. Alex is currently serving as the Global Technical Support Manager at Waterfall Security Solutions Ltd since August 2021. In this role, they oversee the technical support for Waterfall Security's innovative Unidirectional Security Gateway solutions.

Prior to their current position, Alex worked at EMC ScaleIO from September 2012 to August 2021 as the Sr. Manager of WW ScaleIO L3 Support. At EMC ScaleIO, they led a team in providing high-level support for the ScaleIO product worldwide.

Before joining EMC ScaleIO, Alex held the role of Team Leader for XIV XEST at IBM from October 2011 to September 2012. Alex was responsible for leading a team in managing XIV XEST, a storage virtualization appliance.

From October 2007 to February 2011, Alex worked at LSI Logic as a Senior Systems Engineer. In this role, they provided L3 support to customers, resolved technical issues onsite, and conducted on-site visits to solve complex problems.

Alex also has experience working at Dot Hill Systems as an L3 Escalation Engineer in 2011, Amdocs as a Senior Unix Administrator from September 2006 to October 2007, Followap as a Unix System Expert from September 2004 to August 2006, and NeuStar NGM (previously Followap) as a System Expert.

Alex's early career includes working at the University of Haifa as a Unix System Administrator and In charge of Software Development from March 2000 to September 2004.

Throughout their career, Alex has gained expertise in various technical areas including system administration, technical support, product management, and software development.

Alex Khagar attended the University of Haifa, where they studied Mathematics and Computers. No specific start or end year for their education at this institution was provided.

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