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Malcolm H. has extensive experience in the retail industry, with a focus on audit and loss prevention. Malcolm began their career at Goldsmiths PLC as a Branch Manager before transitioning into the role of Regional Auditor. Malcolm then joined Aurum Holdings, where they served as a Senior Regional Auditor and later became the Head of Internal Audit. Most recently, Malcolm H. worked at The Watches of Switzerland Group as the Head of Audit & Loss Prevention.

Malcolm H. attended Porchester Boys School from 1972 to 1977. Malcolm does not hold any degrees or certifications, but they have obtained a Quality Systems Audit ISO 9001 certification and an R J Diploma from the National Association of Goldsmiths.