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Robyn Gilliam currently serves as the Information Technology Support Manager and Customer Success Lead at Wastequip, where responsibilities include establishing customer relationships, implementing service policies, and providing technical support. Previous experience as an IT Analyst involved offering technical assistance for computer systems and diagnosing issues. Earlier in the career, positions included Customer Service Representative at McAlister's Deli and an internship at Allstate. Robyn Gilliam is pursuing a Master's degree in Business Administration at The Graduate School at UNC Pembroke and holds a Bachelor's degree in Information Technology from North Carolina Agricultural and Technical State University.