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Mercy M. has a diverse work experience in various roles and industries. Mercy is currently working at Wasoko as the General Counsel & Director Compliance and also serves as the Group DPO. In their previous role at M-KOPA, they served as the Global Senior Manager for Privacy, Consumer Protection & External Affairs. Mercy has also held positions at the Law Society of Kenya Nairobi, Kenya Renewable Energy Association, Oxygène Marketing Communications Ltd., KICTANet, Kiptinness and Odhiambo Associates, Village Media Africa, and Mavuno. Their roles have involved responsibilities such as legal advisory, policy and government relations, stakeholder engagement, compliance, and managing privacy programs. Everything in their work experience is written in chronological order.

Mercy M. has a diverse education history. Mercy obtained a Master of Laws (LLM) degree in Law Science & Technology from the University of Nairobi. Mercy also completed a Postgraduate Degree in Tax Law/Taxation at the Kenya School of Revenue Administration (KESRA) and a Post Graduate Diploma in Law at the Kenya School of Law. Mercy holds a Bachelor of Laws (LLB) degree from the University of Nairobi and a Computer Studies Certificate from the University of Embu. Additionally, they completed their Kenya Certificate of Secondary Education at Alliance Girls High School. Mercy M. has also pursued additional certifications, such as Corporate Financial Statement Analysis and Developing Business Acumen through LinkedIn, and holds various certifications in the field of privacy protection and data management.