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Shailesh Mohan is an accomplished executive with extensive experience in customer experience management and operations across various industries. Currently serving as Executive Vice President at iSON Xperiences Ltd since January 2020, Shailesh has held significant leadership positions, including Vice President at Tech Mahindra and COO at iSON BPO. With a career spanning over two decades, Shailesh has demonstrated expertise in managing operations for leading companies such as Firstsource Solutions Limited, Spice Televenture, Bharti Airtel Limited, Reliance Infocomm Limited, and Tata Teleservices Ltd. Shailesh holds a Business Leadership Program certificate in Business Finance from the Indian Institute of Management Bangalore and advanced degrees in commerce and marketing from Delhi University and MSPI, respectively.