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Ravi Prasad Yerramsetti is an experienced professional in the field of Information Technology, currently serving as the Head of Information Technology at iSON BPO India Pvt Ltd since December 2018. With a robust background in contact center and BPO IT infrastructure, Ravi has previously held the position of Head - Contact Center Technology at Reliance Communications from November 2015 to November 2017 and Hub Head IT Operations at Reliance BPO for over a decade. Past roles include Regional Manager at Siemens and Technology Head at DSS Mobile Communications Ltd. Ravi's career began in telecommunications as a specialist with various companies, including Siemens Ltd and Nelco. Ravi holds a degree in Electronics and Communications Engineering from APT - Kakinada.