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Jay Kirby has had a diverse career in the IT field, with experience ranging from desktop support to technical specialist roles. Jay has expertise in IT security, networking, infrastructure, and mobile device management. With a background in managing technology set up, maintenance, and troubleshooting for various devices, Jay has also worked in managerial and customer service roles in different industries, showcasing a well-rounded skill set. Their educational background includes an Associate's degree in both Arts and General Studies from Mott Community College.