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Matthew Hayes has a diverse work experience in the sports industry. Matthew started their career with George Mason University Athletics as a Marketing and Promotions Intern from 2012 to 2014. Matthew then joined the Washington Nationals, where they held various roles including Ticket Specialist from 2014 to 2015, Senior Ticket Specialist in 2015, Account Executive for Membership Services from 2015 to 2018, and Senior Account Executive for Premium Services from 2018 to 2021. Currently, they are serving as the Director of Suite Sales and Service at Washington Nationals.

Matthew Hayes completed their bachelor's degree in Sport Management from George Mason University from 2011 to 2015. Currently, they are pursuing a Master of Business Administration (MBA) degree in Business Analytics from the George Mason University - School of Business, which they are expected to complete in 2023.