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Henrique Lleras has extensive experience in customer service management and business development, currently serving as Senior Manager at Warner Bros. Discovery since April 2022, focusing on high productivity and customer satisfaction. Prior roles include Manager of Customer Service at WarnerMedia and various positions at Sutherland, where responsibilities encompassed leading teams of bilingual professionals and enhancing service quality. Henrique's career spans diverse sectors, including significant contributions in marketing and technology support at companies like Winalite and BekeSantos, demonstrating a strong commitment to operational efficiency and client satisfaction. Educational background includes a TSU in Informatics from IUTV.