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Nathan Cates is an experienced service manager and technician with a diverse background in technology and customer support. Since September 2015, Nathan has been serving as a Service Manager and previously as a Boiler Service Technician at WARE. Prior to that, Nathan held several roles at Geek Squad and Best Buy from November 2006 to September 2015, including SSCIA and Super Senior IT Specialist, focusing on laptop repair, training, workstation, and local network administration. Earlier experience includes positions as a Field Service Specialist at Miller Electronics and a High-Speed Data Specialist II at Charter Communications. Nathan holds an Associate's degree in Computer Information Systems: Computer Networking from Ivy Tech Community College and a Technical Certificate in Computer Operations and Networking from Prosser School of Technology.