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Masum Miah is an experienced security professional currently serving as a Covering Supervisor and Covering Security Manager at Ward Security since May 2022, where responsibilities include enhancing visitor experiences and managing the reception area to uphold presentation standards. Since December 2020, Masum has also worked as a Security Officer for NHS at G4S, managing team operations and customer check-ins. Prior experience includes roles at UserTesting as a Software Tester, where software was tested and reviewed, and at M4 Facilities Management as a Security Officer and Front House Receptionist, where duties involved visitor engagement, mail handling, and security monitoring. Masum holds a Bachelor of Arts in Accounting and Business/Management and a Bachelor's degree in Business Management, both from the University of Wales Trinity Saint David, complementing a foundation degree in Business Administration and Management.