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Rachel Johnson has a diverse work experience in marketing and sales. Rachel started their career at Brinker International as a Sales Trainer in 2002 and worked there until 2010. From 2009 to 2011, Rachel worked as a Sales Marketing Lead at First Cardinal LLC. In 2011, they joined Walters Hospitality as a Venue Director and later became the Director of Marketing, responsible for company-wide marketing and advertising initiatives. Rachel's role at Walters Hospitality evolved to become the Executive Vice President (EVP) of Marketing and Sales, where they oversaw the planning, development, and execution of progressive marketing and sales strategy initiatives for multiple brands under Walters Hospitality. In 2022, Rachel joined Lillian M. Collection as the EVP of Marketing and Sales.

Rachel Johnson attended the University of North Texas from 2004 to 2009, but the degree and field of study they pursued during this time are unknown.