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Joan Oliva Gratacós is a Senior Product Owner at Wallbox Chargers, focusing on the embedded software of chargers since June 2022. Previous experience includes a role as a New Product Introduction Customer Assurance Product Manager at HP, where responsibilities involved integrating customer insights into product serviceability and leading a team of data analysts. Joan also served as a Customer Assurance Product Manager for HP's Large Format Designjet printers. Earlier roles include support teacher at CCE Montessori-Palau and research intern at Universitat de Girona, where research on diabetes management was conducted. Joan holds a Master's degree in Industrial Engineering from Universitat Politècnica de Catalunya and additional qualifications from various institutions, including a computer science course from HarvardX.