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Chiara Beatrice Santi is an experienced professional in operations management and marketing within the tourism and cultural sectors. Currently serving as the Florence & Bologna Ground Operations Manager at Walks since February 2022, Chiara previously held roles at Terranova Software as Lead Generation Marketing and at Walks in Products & Operations. Chiara's prior experience includes logistics coordination for fine arts at APICE scrl and visual content development for exhibitions during an internship at TGA Comms & City-Insights. Chiara holds a Master's in Management of Artistic and Cultural Events and a Bachelor's degree in Tourism and Travel Services Management from Università degli Studi di Firenze, reflecting a strong academic foundation in art history and tourism.