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Keith Belward is a seasoned professional in customer success management with extensive experience in the technology sector. Currently serving as a Senior Customer Success Manager at WalkMeâ„¢ since October 2024, Keith previously held similar roles at Nexthink and Citrix. At Citrix, Keith managed a significant account base of over 80,000 users, contributing to $4.2 million in annual revenue while driving product implementation, providing technical support, and fostering strong client relationships. Keith's earlier experience includes positions in account management and marketing at Apex Systems and LexisNexis, where strategic marketing initiatives and support for sales teams were key responsibilities. Keith holds a BA in Marketing & Management from St. Andrews Presbyterian College, completed in 2004.