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Jonathan Hurst is an experienced professional with a background in customer success, operations, and service delivery in various companies such as WalkMeâ„¢, Proximity Insight, Omnico Group, Astute Solutions, Torex Retail, and J D Wetherspoon plc. Jonathan has held various leadership roles such as Head of Customer Success and Professional Services, Director Global Services, Engagement Services Director, Director Client Services, Business Partner Director, Global Director of Professional Services, and Managing Consultant. Their responsibilities have included building and maintaining relationships with clients, overseeing operational and program delivery, providing direction for service delivery, and managing partner development. Jonathan holds a BA Hons degree from the University of Surrey.