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Bradley Rauen is an experienced professional in customer success and operations management, currently serving as the Manager of Customer Success Operations at WalkMeâ„¢ since December 2024. Previously, Rauen held several roles at iCIMS from April 2019 to November 2024, culminating in the position of Principal Services Operations Analyst. Responsibilities included enhancing customer success and operational efficiency. Earlier experience includes client onboarding at Bruin Group LLC and online sales consulting at HomeAdvisor, along with leadership and operational roles in various organizations, including Delta Sigma Pi and the New York Jets. Rauen holds an MBA from Indiana University Bloomington and dual bachelor's degrees from the University of Massachusetts Amherst in Business Administration and Sport Management, complemented by an associate degree from Brookdale Community College.