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Natasha Sefer is a Senior Business Analyst at Wales & West Housing since December 2020, having previously served as a Business Analyst at The Smart Container Company for a brief period. Natasha began a career at TrakCel Ltd., progressing from Junior Business Analyst to Business Process Analyst Lead. Educational credentials include a Bachelor's Degree in Information Technology from the University of South Wales and various certifications from BCS, The Chartered Institute for IT, focusing on Business Analysis and Requirements Engineering.