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Heather Filonow has a diverse work experience in various healthcare and community care settings. Heather currently works at Wake Robin Life Plan Community, where they hold the position of Director of Health & Resident Services since March 2023. Before that, they served as the Assistant Administrator at the same company from August 2022 to March 2023. Prior to their role at Wake Robin, Heather worked as the Hospital Director at Peak Veterinary Referral Center from December 2021 to July 2022. Heather also has experience at The University of Vermont Health Network - Home Health & Hospice, where they were the Director of Community Care Services from June 2017 to December 2021. Before that, they served as the Executive Director at Priority Healthcare Group from April 2015 to June 2017. In addition, Heather worked at Revera Inc. in multiple roles, including Assistant Executive Director from July 2014 to April 2015 and Social Services Director from August 2005 to July 2014.

Heather Filonow, MSW, LNHA has obtained a Master's Degree in Social Work from the University of Vermont. Prior to that, they completed a Bachelor of Arts degree in Psychology & Social Work from Trinity College of Vermont. The exact start and end years for both degrees are unknown.