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Marlon Burwell currently serves as a Desktop Support Technician for Wake County, providing second tier hardware and software support, managing IT projects, and assisting offsite users through remote desktop capabilities. Prior experience includes roles as an IT System Analyst III for Gwinnett County Government, where responsibilities encompassed device management and leading replacement projects, and a Desktop Support Analyst at Innervision Technology Relocation, focusing on network troubleshooting and customer support. Marlon's background also features roles in home inspections, warehousing, and welding, complemented by degrees from CompTIA Tech Career Academy in Information Technology and the School of Communication Arts in Digital Audio Production and Design.