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Sunil Kumar is an experienced service manager currently employed at Waaree ESS since February 2022. Prior to this role, Sunil served as a customer service manager at Genus Innovation Limited and Exicom Tele-Systems Limited, demonstrating a strong background in customer service management. Earlier experience includes a managerial position in technical services and sales at Eastman Auto & Power Ltd. and a technical support role at Su-Kam Power Systems Limited. Sunil holds a Bachelor's Degree in Electronics Instrumentation & Control from YMCA University of Science & Technology and a Master of Business Administration with a focus on Operations Management from Sikkim Manipal University. Key responsibilities include visiting distributors and dealers, auditing warehouses, managing defective stocks, and enhancing the effectiveness of service networks.