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Lily Ma has a diverse work experience in various roles. Most recently, they worked as a Recruitment Coordinator at Waabi, where they collaborated with different teams and assisted with recruitment initiatives. Prior to that, they held the same position at Huawei Technologies Canada Co., Ltd., where they managed campus recruitment, coordinated onboarding events, and provided training to new recruiters and students. Before that, Lily worked as a Human Resources Coordinator at Glen Corporation, where they supported HR operations, assisted with recruitment processes, and facilitated employee development training. Lily also worked as an HR Generalist and Administrative Assistant at Qixi Immigration Inc, overseeing the full recruiting cycle and implementing HR policies. Additionally, Lily gained experience as an Assistant to Land Acquisition Manager at Sun Commercial Real Estate, where they provided input on potential property acquisitions and coordinated project submissions. Earlier in their career, they worked as an English Tutor at CCYC Tutoring Center, focusing on ESL teaching methodologies, and as a Workshop Assistant at City of Toronto-Community Arts Guild, managing meetings and administrative tasks.

Lily Ma began their education journey at the University of Toronto in 2014, where they pursued a Bachelor of Arts (BA) degree. However, the field of study for their undergraduate degree is not specified. Lily completed their undergraduate studies in 2019. After a brief gap, in 2021, Lily enrolled at York University to pursue a Master's degree in Human Resources Management/Personnel Administration, General.