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Jennifer Higdon is a seasoned professional with extensive experience in sales operations and support management. Currently serving as a Sales Operations Manager and previously as a Sales Support Manager at W3R Consulting, Jennifer has demonstrated expertise in leading sales support teams, developing and implementing strategies aligned with company goals, and overseeing critical sales support processes. Responsibilities have included ensuring the timely processing of customer orders, analyzing sales support data for operational improvements, and utilizing Power BI for reporting. Jennifer's prior roles at DPM Consulting Services encompassed responsibilities as a Payor Process Analyst/Metrics Lead and Recruitment Administrator, which further enhanced skills in recruitment and analytical metrics.