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Tina Tilleson is an experienced professional in customer service and product information management, currently serving as the Senior Manager of the Customer Service Center at Grainger since May 2009. In this role, Tina leads a team focused on defining and managing product taxonomy and classifications to improve customer product selection. Previous positions at Grainger included Operations Manager and Operations Supervisor, where Tina oversaw the introduction of new products and facilitated process transitions to international teams. Prior experience at Lab Safety Supply included roles as a Business Process Specialist and Product Data Administrator, involving system enhancements and product information management. Tina holds a Bachelor's degree in Management from Upper Iowa University and an Associate's degree in Administration from Blackhawk Technical College.