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Mark Bliss is a seasoned professional with extensive experience in customer information management and operational coordination. Currently serving as Senior Manager of Customer Information at W.W. Grainger since February 2001, Mark plays a pivotal role in managing data for a company that distributes over one million products globally. Prior to Grainger, Mark was a Manager at CUNA Mutual Group, overseeing various direct response functions for this leading financial services provider. Earlier in Mark's career, a position as a Programmer Analyst at American Family Insurance involved developing analytical customer repositories to support marketing initiatives. Mark holds two Bachelor of Science degrees, one in Computer Science and another in Business Administration from the University of Wisconsin-Platteville.