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LaToy Green has extensive experience in career coaching and customer service, currently serving as a Career Coach at the W.E. Upjohn Institute for Employment Research since January 2018. Prior roles include Career Navigator at Mi Works! Southwest, where responsibilities included assisting patrons with unemployment claims and maintaining job board updates. LaToy also held positions as a Billing Consultant and Associate Billing Analyst in the home healthcare sector, performing daily billing tasks and interacting with insurance providers. Other employment includes roles as a Customer Service Representative/Project Manager at EPI Marketing Services and Deduction Analyst for Kellogg Company. With a Bachelor of Business Administration from Cornerstone University and an Associate of Science in Business from Spring Arbor University, LaToy Green possesses a strong educational background to complement practical experience.