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Laura Kennedy has worked for nine different companies since 2010. Laura began their career as a Customer Service Representative (seasonal) at the Del Mar Thoroughbred Club in 2010. Laura then served as an Intern at the William Sansum Diabetes Center in 2013. After that, they worked as an Assistant Event Coordinator at Health Dimensions and a Guest Services Associate at the Sheraton Carlsbad Resort & Spa, both in 2013. In 2014, they were an Office Coordinator at Robert Walters. From 2015 to 2020, they were an Account Manager at Sirius People. From 2018 to 2020, they were a Customer Success Manager and Senior Customer Success Manager at Craftable. Laura is currently a Customer Success Manager at Legion Technologies, a position they have held since 2020. In 2022, they will begin work as a Customer Success Manager at Vyond.

Laura Kennedy holds a Bachelor of Science (BS) in Communication, General from UC Santa Barbara. In April 2022, they obtained a Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER.