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Franco Trampe is an experienced professional in customer service and supply chain management, currently serving as a Customer Service Representative at Vulcan Global Manufacturing Solutions since May 2020. Prior to this role, Franco held positions at GKN Sinter Metals, including Customer Service Coordinator and Value Stream Team Lead, where responsibilities encompassed supply chain management, employee training, and various process improvement initiatives using Lean Manufacturing and Kaizen methodologies. Franco's earlier experience also includes working as a Quality Process Supervisor at Paychex, focusing on quality control, process improvement, and customer service. Academic qualifications include a BBA in Management Information Systems from Lubar College of Business and a diploma from James Madison, emphasizing a strong foundation in business and management principles.