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Chris Casey has a diverse work experience spanning various industries. Currently, they serve as the Head of Digital & Customer at Vulcan, where they lead the Digital and Customer practices. Prior to this role, they worked as a Director of Digital Strategy & Customer Experience at DNA Design, where they supported financial institutions and a wealth fund in their digital strategies. They also worked at KPMG Australia as a Manager of Digital Strategy & Customer Experience, partnering with organizations to re-imagine their CX and digital strategies. Chris Casey took a sabbatical in 2018 and previously held positions at EY, Kantar, The University of Auckland, Westpac, Frucor Beverages, and Bunnings.

Chris Casey attended The University of Auckland from 2011 to 2014 and obtained a Bachelor of Commerce (First Class Honours) degree with a focus on Marketing & International Business. In addition to their formal education, Chris has obtained certifications including Certified ScrumMaster (CSM) from Scrum Alliance and ICAgile Certified Professional from Elabor8. The details regarding the month and year of obtaining these certifications are not provided.