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Marie Kleinert is a Customer Experience Consultant and Voicebot Designer at logen.ai since August 2024. Previously, Marie served as Associate Director at Ideabay.AI from January 2018 to August 2024, where responsibilities included project management, growth strategy development, and providing technical expertise in linguistics and conversation design. Prior positions include a Voice User Interface Architect focused on IVR hotlines and freelancing at Deutsche Telekom as a conversation design lead. Experience also encompasses quality assurance roles at Retresco GmbH and a working student position at Carmeq GmbH. Marie holds a Master of Arts in Language and Communication and a Bachelor of Arts in Culture and Technology, both from Technische Universität Berlin.