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Mary Scott Wall is a seasoned professional in customer success and account management with extensive experience across various industries. Currently serving as Senior Customer Success Manager at VTS since February 2022, Mary previously held the position of Customer Success Manager at Lane and Senior Account Manager at Concep, where responsibilities included managing major accounts in Financial Services, Legal, and Engineering sectors. Mary possesses a strong global perspective through work in both Sydney and New York and demonstrates expertise in strategy, consulting, technical product knowledge, and office management. Additionally, Mary has a background in recruitment and staff mentoring, complementing a solid educational foundation with a BA in History from Washington and Lee University.