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Derrick Medcalf currently serves as the Assistant General Manager at Holiday Inn Express and Staybridge Suites Niagara on the Lake, a position held since March 2018. Prior to this role, Derrick was the General Manager at Best Western Colonel Butler Inn, where responsibilities included overseeing daily operations, guest satisfaction, and revenue management. Derrick's career in the hospitality industry began as a Guest Service Agent, with additional experience in marketing and social media management. Earlier positions included Sales Associate at SAAN Stores and Head Security at McGinnis Front Row. Derrick holds a Bachelor of Science in Environmental Science from the University of Waterloo, earned between 1997 and 2003.